![]() The “backstage” database that the hacker referred to may contain client information, but that is so far unknown. As such, we’re moving the following public on-sales to next week – please note the new dates/times for each,” said a note on both The Anthem and IMP’s websites. “Ticketfly is still working hard to securely restore its ticketing system as well as our sites, but it’s unlikely that it’ll be before tomorrow’s scheduled on-sales. The cyber-breach also led to the shutdown of many of their websites, instead returning a message explaining that their sites were compromised and that they’re moving public on sales to popular concerts – like Florence + The Machine – to a different date. Concerts, Canton Hall, Brooklyn Bowl and The Anthem. The ticket distribution service, which is owned by Eventbrite, services several concert venues including I.M.P. Ticketfly did not respond to further questions about the timeline and scope of the breach, or the data impacted. KPDu6PsjIJĪccording to a report by Motherboard, the hacker notified Ticketfly about a vulnerability enabling the data breach, and then asked for one bitcoin (around $7,500) in exchange for the information. ![]() The hacker also left a email account.Ĭheck the homepage. We are working tirelessly, and in coordination with leading third-party forensic experts, to get our clients back up and running.”Ĭustomers who went to Ticketfly’s homepage last week found a picture posted with the title “Ticketfly HacKeD By IsHaKdZ” that said : “Your Security Down im Not Sorry… Next time I will publish database ‘backstage.'” We realize the gravity of this decision, but the security of client and customer data is our top priority. “Out of an abundance of caution, we have taken all Ticketfly systems temporarily offline as we continue to look into the issue. “We’ve determined that has been the target of a cyber-incident,” a Ticketfly spokesperson told Threatpost in an email when the breach was first disclosed. The company said it doesn’t know when the sites will be back online.Ī new report from researcher Troy Hunt’s security website estimates that 26 million have been impacted by the breach, including unique email addresses along with names, physical addresses and phone numbers.Īs of Monday morning, Ticketfly said in a statement that , the Ticketfly iOS app, Promoter, Pulse, and Fanbase are still offline however, Ticketfly Backstage (which includes ticket purchasing), is coming back online – so users can sell tickets online again. ![]() Ticket distribution service Ticketfly said in a statement that it has launched an ongoing investigation into the incident and has yet to confirm the “extent of the unauthorized access” after the attack first surfaced Thursday. Ticketfly and several major venues’ services are still offline Monday morning as they struggle to recover from a major hack that have brought down their websites and disrupted several public on-sale concert tickets.
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